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A Member’s disclosure is showing in Compass as ‘Pending’, but there is also an Issue Date and an Expiry Date showing. What does this mean?

If there is an Issue Date and an Expiry Date, this means that the Member has a valid disclosure – it is the status field, currently showing as ‘Pending’, which is an error and needs to be amended by Headquarters.

If you come across this on a Member’s record, please contact the Scout Information Centre with details of the Member (including their name and Membership number) and they will be able to amend the record for you.

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