A small number of permits which were started when Compass was available locally last year and are currently ‘in progress’ are not able to be completed. What should you do if this is the case?

In order to proceed you will need to start a new application. Please ensure that you make a note of any details you require from the original application before beginning the new one. Further guidance on requesting and approving/rejecting permits using Compass can be found here.

Unfortunately, it is not possible to delete the old permit request at present. We are currently working to develop a fix to remove the old requests and apologise for any inconvenience this may cause in the meantime.