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Some members are showing on the Disclosure report as needing a disclosure, but their record shows they already have a valid one, what should I do?

The member may have an outstanding disclosure from MMS which has not been migrated correctly (these are quite rare cases now) – please contact the Scout Information Centre who will either fix this or pass onto the Vetting team to fix. The member may have an outstanding disclosure from the old MMS system which is being handled as part of a Vetting case. The local Commissioner or Appointment Secretary should be aware of this and can contact the Vetting team who will provide them with an update. Their disclosure may not have been sent to Atlantic Data yet from Compass – we run an automatic upload to Atlantic Data 2-3 times a week, if the disclosure needs to be processed sooner, contact the Scout Information Centre who will be able to click the button to send the record to Atlantic Data.

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