Search the FAQs on the site:

There is no ‘End’ or ‘Cancel’ button for a provisional role – how to I end it?

To end a provisional role, search for the Member you want and go to their ‘Roles’ page. Click ‘Edit’ next to the relevant role and then enter a date into the ‘End Date’ box (please note, this must be a past date.) Once you’ve done this, click ‘Save’ and the Member’s provisional role should now have been ended and will show as closed on the Member’s record.

Please see the quick start guide ‘How to end a pre-provisional or provisional role’ or the user guide ‘Ending a Provisional Role’ for more information and guidance.

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