Compass Updates 9th February 2016

Updates to Compass since  the 2nd February 2016

Over the past few days we have made a few changes to Compass and the support website on the back of the feedback you have been providing to us.

Updates to Compass –

• Compass functionality for Group Scout Leaders, District Explorer Scout Commissioner, Scout Network Commissioner, Scout Active Support Manager and Local Development Officer is now available – click here to see who can do what on Compass.
• Line managers have been set for roles (where possible – See FAQs below) to enable the line manager to be selected for members.
• Superuser role set up amended to enable the change of section drop-down within a members role.

New FAQs added based on your questions, feedback and reported issues –

I have ended a Member’s provisional role. However, it is still showing as ‘Provisional’ rather than ‘Closed’, but with an end date saved. Why is this?

Why is Compass sometimes slow when I use it late at night?

Why does it not give me any options of line managers to assign for Explorer Scout Leaders?

I want to add a Member in an ‘Acting’ role, e.g. acting GSL or acting DC, as a Member’s line manager. However, they do not appear as an available option to select. Why is this?

Do I need to have assigned a line manager to make a role full?

Do I need to have set a review date to make a role full?

A Member’s disclosure is showing in Compass as ‘Pending’, but there is also an Issue Date and an Expiry Date showing. What does this mean?

Do I need to ‘select location’ at each level to add a role to a Member?

How long does it take for a new adult or role to appear in the reports?

My Disclosure says PENDING on the disclosure tab what does this mean? PENDING Disclosures: A quick overview (England & Wales)

The CE check field on an appointment is blank, what do I do?

Why can I see some 17 and a half year olds in reports?

Why do some Network members show up in reports, and other don’t?

Some roles have changed to a full appointment on Compass, but they have not completed the appointment’s process?