15/06/2018 Update: Compass/Atlantic Data Synchronisation Issue

20/06/2018 Update: This issue has been resolved. A fix was successfully deployed on 19 June to ensure that data is automatically synced between Compass and Atlantic Data. Thank you for your patience whilst we worked to resolve this issue.

 

There have recently been some issues with the automatic synchronisation between Compass and Atlantic Data (see update from 11th June).

As an interim solution, we will be manually syncing the data between Compass and Atlantic Data each working day as of 15th June. Over the weekend, Disclosures can still be requested manually from Compass. All other data will then be updated as usual the next working day.

We will be continuing to investigate the situation closely to identify the root cause of the issue and develop an longer term fix. We apologise for any inconvenience caused and thank you in advanced for your patience whilst we work to resolve this issue.

||||| 2 Helpful? |||||