Please see below for the latest updates to Compass and Atlantic Data.
Membership records status turning to Inactive
Dear all,
In an effort to cleanse our membership data, we have merged duplicate records for members. We are aware of an issue with some membership records going from Active to Inactive, we have a fix for the issue and this will be resolved shortly.
We apologies for the inconvenience
Regards,
The Compass Support Team
RESOLVED – Issue with Compass emails
A fix has been deployed into the system and all emails and alerts are working as expected.
The development team are now ensuring all emails that failed to send are being pushed through in the next coming days.
Thank you for your patience.
Regards,
The Compass Support Team
Compass Issues
Dear all,
We are aware of some ongoing issues with Compass, mainly around reports.
We are working with our developers to bring these back online for you, I will update you all with any new information as we receive it.
Thank you for your patience.
Regards,
The Compass Support Team
Maintenance at 1400 today
There maybe some slow performance at 1400 today whilst we undertake some maintenance work on one of the servers.
Any performance issues should last no longer then 20 – 30 minutes.
Thank you for your patience.
Regards,
The Compass Support Team