Clicking ‘search outside the UK’ when undertaking a search will return results for Members with non-UK postcodes as part of their current address. This feature is primarily aimed at supporting Members who are in British Scouting Overseas. It allows you to search for a postcode that is not in the standard UK format (e.g. E4 7QW.)
Frequently Asked Questions
Search the FAQs on the site:
Searching
Can I search for people by their previous surname?
In most searches, including basic and advanced, you can only search by a member’s current surname as they display it on Compass. If you think a member has changed their surname, for example because they are now married, you will need to search by other criteria and leave the surname field blank to ensure they come up in the search results.
When adding a member or searching for a permit holder/assessor, search results will include results for previous surnames.
Do I need to ‘select location’ at each level to do a search?
When doing an advanced search choosing a location at each level will automatically populate the level below with options (eg. when selecting a County the District drop-down box below will turn from grey to white so that you can select an option). You only need to select down to the level of the hierarchy you want to search for and not below (e.g if searching for a County role you can leave the District drop down as the default ‘select location’ and still search).
As a Scout Active Support Member, why can I not search for other member’s training?
Previously, Scout Active Support Members were able to search for other members’ training using the Adult Training Search functionality within Compass. This has been reviewed and as it is not part of the Scout Active Support Member’s role to manage or administer other member’s training the settings for this role have been amended so that they are no longer able to use this search function.
Scout Active Support Coordinators and Scout Active Support Managers are both able to use the Adult Training Search function.