Search the FAQs on the site:

I am receiving alerts I don’t think I should be, why is this?

There are a number of reasons why alerts may seem out of place and these include:

  • Alerts will appear for all of your roles, not just the role selected from the drop down list, or your primary role.
  • Where no District Commissioner is in place the alert will be passed one level above, for example to the County Commissioner, this is true for other role levels too.
  • Some alerts will be shown in duplicate, this is a known issue being looked into and does not need to be reported.
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