Awards do not appear in Compass until at least three full months have passed from the date of issuing by UKHQ. This allows time for the award to be presented locally to the member before it appears on their Compass record. The last update of award information to Compass was in August 2017. Any award issued since this date will appear on the Member’s record in the future.
Frequently Asked Questions
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Awards
What does the module “Wood Badge Pre-2014” mean?
In order for a Wood Badge to be visible on Compass, the PLP must contain at least one validated module. For historical Wood Badges that were transferred from the previous membership management system (MMS), the details of the specific modules that had been completed to earn the Wood Badge was not always available.
If the module information was not available or the Wood Badge was not completed under the modular scheme, it was necessary to add a new module called “Wood Badge Pre-2014” to the PLP to ensure that the Wood Badge displays correctly on the member’s Compass record.
This module must not be deleted otherwise the Wood Badge information will no longer show on the member’s training record.
There used to be a Wood Badge recorded against my role in Compass but its no longer showing?
If you know that you previously had a Wood Badge recorded against a role but it is no longer showing it is likely to be due to there being no validated modules associated with the Wood Badge.
In order to for a Wood Badge to be visible on compass there needs to be at least one module recorded in the PLP for that role. If a role is closed and there were no validated modules recorded in the PLP then the PLP and the Wood Badge are removed from the training page of the members’ profile.
We are aware that there will be some members in this situation and we are looking to make these Wood Badges visible again by adding in a module that will allow the Wood Badge to be shown on Compass. In the meantime, if you have the details of the Wood Badge and would like to ensure that it is recorded somewhere on your record it can be added into the Ongoing Learning section at the bottom of the training record. Once we have made this fix to make the Wood Badge visible we will post information on the Compass Support Website Latest Updates page.
I have an award showing which shouldn’t be, what should I do?
If you have an award showing which is incorrect, this is because it was incorrect on the old MMS system. Please contact the Awards Team via the Scout Information Centre who will be able to make a note and arrange for it to be changed.
Why is a Wood Badge date outside of the role start/end dates?
In the previous membership management system (MMS), Wood Badges were not linked to specific roles on members’ records. For example, a member could complete the training for a Cub Scout Leader Wood Badge without holding a Cub Scout Leader role. There were also no checks in MMS to make sure that the date entered for a Wood Badge matched to a role.
However, in Compass all Wood Badges must be linked to a specific role in order to be recommended. Therefore, when the Wood Badge data was transferred from MMS to Compass, Wood Badges were mapped to the correct role type on a member’s record without looking at the role start and end dates.
This means that some members may find that they have a Wood Badge associated to a particular role that shows a date that is before the role start date or after the role end date. Whilst the dates may be inconsistent the Wood Badge is still correct for that role.
I have an award on my record, but have not received it yet, what should I do?
Please speak to your relevant Commissioner who can then contact the Awards Team at UKHQ to request a replacement.
An individual may increase the amount of people who may access selected aspects of their data to those outside they normal hierarchy if they wish, using the Communications settings.
If a person is no longer a member of Scouting, their personal details will not be visible.