There is a Compass alert which is sent to Appointment Secretaries when a role is closed in Compass, we have had reports that some Appointment Secretaries are not receiving alerts for certain people/roles. Please be aware that the alert is only sent when roles in ‘FULL’ status are closed, alerts are not sent for roles […]
To ensure that the most recent alerts appear at the top of your homepage in Compass, you may need to change your preference to ‘Date Descending’. To do this click on the ‘Sort By’ box, which is located on the top right hand side of your home page, underneath the search button. If you can’t see […]
There are a number of different alerts and emails which are sent automatically by the system when certain processes are carried out in Compass. For example, when a new adult is added or a permit is granted. For each, the identified recipient will receive either an alert (which they can view when they log in […]
There are a number of reasons why alerts may seem out of place and these include: Alerts will appear for all of your roles, not just the role selected from the drop down list, or your primary role. Where no District Commissioner is in place the alert will be passed one level above, for example […]