Updates to Compass and Atlantic Data
We have made a few changes to Compass and Atlantic Data on the back of the feedback you have been providing to us.
In Compass we have made the following changes:
- We have received feedback that on some occasions the automated email that is sent to Appointment Secretaries when a new role is added to Compass has not been received for some members. We have identified the likely cause of this and have taken steps to resolve this going forwards. Unfortunately, it will not be possible to identify if an email about a specific member has been missed. Therefore, Appointments Secretaries are encouraged to check the Appointments Report to ensure that they are made aware of any that may have been missed. We apologise for any inconvenience this may have caused.
- An update has been made to remove invalid email addresses from Compass that were brought over from the previous membership management system (MMS)
In Atlantic Data we have made the following changes:
- Following the previous update on 25th January 2018, a small amendment has been implemented to Atlantic Data to ensure that all applications are by default set to be “Unpaid” applications. As part of the changes brought in on 25th January 2018, an additional question is asked about the applicants nationality ‘group’ (UK, EEA or Other) before the list of ID documents is presented. Where ‘Other’ was selected as the applicant’s nationality an additional question was previously asked about if this is a paid or unpaid application. This additional question has now been removed and all applications submitted will be automatically set to ‘Unpaid’.
For further support and advice with regards to these changes please contact The Scout Information Centre.