SMS Messages

We have been notified of an issue with the system that processes SMS messages from Compass that is preventing SMS messages from sending. This issue is thought to have started from approximately 7th May 2018 therefore it would be best to assume that messages requested after this time have not been delivered (though it is possible that some have sent).

We are currently investigating the issue and have disabled the system until we are able to resolve it. Please do not request to send any SMS messages from the Compass messaging functionality as they will not be delivered.

You can still send emails and Compass alerts to other members using the Compass messaging functionality as these remain unaffected by the issue with SMS messages.

We thank you for your patience whilst we work to resolve this issue.