Updates to Compass since the 28th January 2016
Over the past few days we have made a few changes to Compass and the support website on the back of the feedback you have been providing to us.
Updates to Compass –
- SMS messaging is now available
- Permit Reports are now available for Commissioners and Superusers – click here for guidance about how to use this feature
- Training Reports are now available for Commissioners and Superusers – click here for guidance about how to use this feature
New FAQs added based on your questions and feedback –
- Why is a Member’s disclosure showing as issues in Atlantic Data, but still pending in Compass?
- I’m trying to reset my Compass password but it says some of the information entered is incorrect?
- I am an Appointment Secretary and I have received an Alert for someone who has joined. When I try to go in to their record I cannot view it. Why is this?
- How to I end a pre-provisional role?
- My record has more than one postal address?
- Why can’t I add a permit to a Network member?
- Why are Network roles automatically showing as a primary role?
- Do I need to ‘select location’ at each level to do a search?
- Who will references be returned to?
- I should be able to add/edit/delete a Group but there is no button to do so, what should I do?
- The CE check date changes to reflect the current date, how do I stop this?
- When I do an advanced search for a specific role only full members appear, why is this?
- I am receiving alerts I don’t think I should be, why is this?
- How do I user the Atlantic Data reports?
- Where can I find information about Data Protection?
- My joining date is wrong or showing as “unknown”
- My record is showing the same role twice, how do I remove one of them?